Data Governance & Processing Notice

Effective Date: 30 July 2026
Operating Entities: Inqtel Pty Ltd & Inqtel Taiwan Ltd ("Inqtel", "we", "us") Domain: https://inqtel.net.au 1. Statutory Compliance & Scope Inqtel manages personal and operational data in compliance with the Australian Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and applicable regional cross-border regulations. 2. Categories of Data Processed We collect minimal information necessary for corporate operations and enterprise verification: Inquiry & Partner Data: Corporate names, business emails, phone numbers, and organizational inquiry history. Technical Diagnostics: System IP addresses, browser specifications, and session security metrics. Institutional Verification: Onboarding credentials for enterprise portal authentication. 3. Purpose & Non-Disclosure Data is processed strictly to fulfill enterprise inquiries, authenticate portal access, secure systems, and meet legal obligations in Australia and Taiwan. We 'never' sell, trade, or rent user data to third parties. 4. Zero-Trust Security Architecture All digital assets operate under strict 'Secure-by-Design' principles: In-Transit Security: End-to-end TLS/SSL encryption across all web traffic. Access Control: Restricted cloud storage protected by Role-Based Access Control (RBAC) and Multi-Factor Authentication. Payload Privacy: Proprietary WebRTC P2P relay networks enforce zero-trust payload isolation. 5. Cyber Supply Chain & SBOM Compliance Per ASD/ACSC 2026 Guidance for Software Bills of Materials (SBOM), Inqtel maintains strict software dependency auditing. Machine-readable CycloneDX / SPDX SBOM files are available to verified enterprise partners upon request. 6. Rights & Contact You may request access, correction, or erasure of your personal data at any time. Data Governance Officer: Inqtel Pty Ltd / Inqtel Taiwan Ltd Email: admin @ inqtel.net.au | Web: https://inqtel.net.au

Compliance with Mastercard® and Visa® Pre-Authorization Standards

Mastercard and Visa regarding pre-authorization processes, aimed at mitigating issues encountered by both cardholders and merchants concerning outstanding pre-authorization holds on cards. Key requirements outlined by these standards include: Cancellation of Pre-Authorization Transactions: It is mandatory to utilize the 'partial cancellation' or 'full cancellation' features to cancel any pre-authorization transactions that are no longer necessary. Transactions should not be left to expire and must be promptly cancelled upon determining that the held amount is no longer required. Elimination of Extra Payment Guarantee: The previous extra payment guarantee of 15-20% is no longer applicable. Instead, use the 'top-up' transaction on your payment solution to increase the held amount before completing the pre-authorization transaction. Extension of Pre-Authorization Holds: Utilize the 'extend' feature on your payment solution to prolong the duration of a pre-authorization hold beyond its original validity period, if necessary. Account Verify Feature: This feature allows you to verify the validity of a card number without holding funds on the card. It is essential to note that this service solely verifies the card number's validity. You remain responsible for verifying the cardholder's identity and ensuring the transaction's validity. Variations in Features: Understand that the behavior and validity periods of pre-authorization features may vary between Mastercard and Visa, and could depend on the cardholder's issuing bank's support of the pre-authorization standards. For detailed information about available pre-authorization features, processing guidelines, and validity periods for the Schemes, please refer to your terminal user guide and/or consult your payment solution provider. Should you have any questions or require further clarification regarding these standards, please do not hesitate to contact us.

Terms of Service | Mobile Communications APP

Welcome! As we develop and launch our new communications platform, our goal is to provide a safe, reliable, and secure environment for all users. The following Terms of Service outline the rules, guidelines, and legal agreements that govern your use of our app.

By accessing or using our services, you agree to be bound by these terms. We encourage you to read through them carefully to understand your rights and how our platform operates.

Terms of Service | Mobile Communications APP | SAT 04 APR, 2026

Welcome to Inqtel Pty Ltd Mobile Communications APP. By downloading, accessing, or using our app, you agree to be bound by these Terms of Service. If you do not agree, do not use the app. 1. App in Development (Beta Status) You acknowledge that Inqtel Pty Ltd Mobile Communications APP is currently in active development. The app is provided on an "AS IS" and "AS AVAILABLE" basis. Features may be added, removed, or modified at any time, and you may experience bugs or temporary service interruptions. 2. Privacy and Security Your privacy is our priority. Our data collection and encryption practices are governed by our https://inqtel.net.au/privacy_policy/ . By using the app, you consent to those practices. 3. User Conduct You agree to use Inqtel Pty Ltd Mobile Communications APP only for lawful purposes. You must not: - Use the app to send spam, harass, or abuse others. - Engage in illegal activities or distribute illicit content. - Attempt to hack, reverse-engineer, or disrupt the app’s security or servers. - Create accounts using automated means or false identities. 4. Intellectual Property Your Content: You retain full ownership of all messages, voice notes, and data you send. We do not claim ownership of your conversations. Our App: We own all rights, title, and interest in Inqtel Pty Ltd Mobile Communications APP, including its code, design, and branding. 5. Account Suspension and Termination We reserve the right to suspend or terminate your access to the app at any time, without notice, if we determine you have violated these terms or pose a security risk to our platform. 6. Limitation of Liability To the maximum extent permitted by law, Inqtel Pty Ltd Mobile Communications APP and its developers shall not be liable for any indirect, incidental, or consequential damages, including data loss, unauthorized access to your chats, or service downtime. 7. Changes to These Terms We may update these terms as our app evolves. We will notify you of any significant changes within the app. Continued use of the app after changes indicates your acceptance of the new terms. 8. Governing Law These terms shall be governed by the laws of New South Wales, Australia, without regard to its conflict of law provisions.