Inqtel Payment Application (Inqrypta Pay)
Operating Entities: Inqtel Pty Ltd / Inqtel Taiwan Ltd
Contact: admin @ inqtel.net.au
Overview & Account Removal Protocols
All registered users of the INQTEL Payment Application can request the deletion of their user account and associated personal data at any time directly through the application settings menu or via formal written request.
Upon initiating account removal, your personal details, credentials, and access permissions will be immediately disabled and queued for our irrevocable 'Purge Protocols'.
Step-by-Step In-App Account Deletion Process
Step 1: Access Application Settings
Open the INQTEL Payment Application on your mobile device, log in to your account, and navigate to the 'Settings' menu located in the top navigation or directory tab.
Step 2: Select "Remove Account"
Scroll down to the 'Sovereign Settings & Directory' section and tap the 'Remove Account' option.
Step 3: Review Account Removal Disclaimer
Carefully read the 'Account Removal Instructions' displayed on the screen:
After 60 (sixty) calendar days, you render your account inaccessible on the INQTEL Payment Application. Once you select the option to Remove your Account, all of your personal information and details will become inoperable and you will no longer be able to access your account on the INQTEL Payment Application.
Step 4: Confirm Removal Sequence
1. To abort the deletion, tap 'Cancel'.
2. To proceed with permanent deletion, tap the 'Confirm' button.
Step 5: Confirmation & Purge Sequence
Once you click 'Confirm':
1. A confirmation message will be displayed on screen verifying that your request has been received.
2. Your registered email address will receive an automated confirmation email.
3. Your account will enter a 60-day status window before full data erasure under our database Purge Protocols.
Manual Deletion / Reactivation Inquiries
If you require manual assistance or wish to submit an inquiry within the 60-day grace period, contact our compliance team:
Email: admin @ inqtel.net.au
Subject: Account Deletion Inquiry - [Registered Email]
All registered users have the option to delete their accounts at any time, whether before or after completing the KYC process.
To initiate the account deletion process, users must follow the instructions outlined below. Upon completion, the account will be permanently removed from our database.
Step 1: All registered users can log in to their accounts and access the Settings menu.
Step 2: As shown in Screenshot 2 above, users need to click the "Remove Account" button.
This will display the screenshot shown below.
Step 3: The screenshot above displays the "Remove Account" option along with the relevant instructions.
Once the user clicks the "I Confirm" button, the process will begin, and a confirmation message will be displayed. The user’s account will then be deleted.