This Privacy Policy explains how we collect, use, and share your information when you interact with our Service, as well as your privacy rights and protections under the law. We collect and use your personal data to enhance and deliver our Service. By accessing or using our Service, you consent to our collection and use of information as outlined in this Privacy Policy.
Interpretation:
Words with capitalized initials have specific meanings as defined below. These terms apply uniformly in both singular and plural forms.
Definitions:
1. Account: A unique profile created for your access to our Service.
2. Affiliate: An entity controlling, controlled by, or under common control with a party, with "control" meaning ownership of 50%+ voting rights.
3. Application: Refers to INQ PAY | INQTEL ASIA PACIFIC PAY, the software provided by the Company.
Company: Refers to INQTEL PTY LTD (ABN 17 631 457 228 | DUNS 745354067), identified as “We,” “Us,” or “Our.”
Country: Refers to New South Wales, Australia.
4. Device: Any technology accessing the Service, such as computers, phones, or tablets.
Personal Data: Information identifying an individual.
5. Service: Refers to the Application.
6. Service Provider: Third parties processing data on the Company's behalf.
7. Usage Data: Automatically collected data related to Service use.
8. You: The individual or legal entity using the Service.
Types of Data Collected
Personal Data:
To use our Service, we may request personal details to identify or contact you, such as your email, name, phone number, and address. Additionally, we collect Usage Data automatically when you interact with our Service, including your device’s IP address, browser type, visit duration, and diagnostic data. Mobile device access may further collect details like device ID, operating system, and app usage patterns.
Information from the Application:
With your permission, we may access your device’s camera or photos to enhance our Service. This data may be stored locally or on our servers, and you can adjust permissions through your device’s settings.
Use of Your Personal Data
We use Personal Data to provide and improve the Service, manage your Account, fulfill contracts, and communicate with you regarding updates or offers. You may opt out of promotional communications at any time.
To manage requests: We use your information to process and respond to your inquiries and requests.
For business transfers: Your information may be evaluated or transferred as part of any sale, merger, reorganization, or similar business transaction. Personal Data may be transferred among assets involved in these transactions.
Other purposes: We may use your data for analytics, to identify trends, evaluate marketing effectiveness, and enhance our Service and your experience.
Sharing Information
With Service Providers: To monitor, analyze, and communicate.
For business transfers: During sale or acquisition processes.
With Affiliates: Shared with affiliates honoring this Privacy Policy.
With partners: To offer products, services, or promotions.
With other users: Information shared in public areas may be visible.
With consent: For any additional purposes with your permission.
Retention of Your Personal Data:
We retain Personal Data only as needed for the purposes outlined in this Privacy Policy. We may hold your data to comply with legal requirements, resolve disputes, and enforce agreements and policies. Usage Data is retained for shorter periods unless required for security, functionality, or legal purposes.
Transfer of Your Personal Data:
Your data may be processed at various locations, including outside your jurisdiction, where data protection laws may differ. By submitting your information, you consent to this transfer. We ensure secure handling and transfer only to regions with adequate data protection.
Deletion of Personal Data
You have the right to delete, or request assistance in deleting, any Personal Data we’ve collected. You may be able to delete certain data directly through your account settings. Alternatively, you can contact us to request access, correction, or deletion of your information. Note that we may retain some data if legally required or justified.
Disclosure of Personal Data
Business Transactions: Your data may be transferred in the event of a merger or sale, with prior notice.
Legal Obligations: We may disclose your data to comply with legal obligations, defend our rights, investigate misuse, ensure user safety, or prevent liability.
Data Security
We prioritize data security but note that no method of online transmission or storage is completely secure. We use commercially accepted methods to protect your data, though absolute security cannot be guaranteed.
Our Service is not intended for users under 13 years of age, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian aware that your child has shared Personal Data with us, please contact us. If we find that we’ve inadvertently collected data from a user under 13 without verified parental consent, we will delete it from our systems. Where applicable laws require parental consent for processing, we may request parental permission before collecting or using such data.
Our Service may include links to external websites not operated by us. If you click on a third-party link, you will be redirected to that site. We strongly encourage you to review the Privacy Policy of each website you visit. We do not have control over and are not responsible for the content, privacy policies, or practices of any third-party sites or services.
We may periodically update our Privacy Policy and will notify you of any changes by posting the revised policy on this page. You will be informed via email and/or a prominent notice on our Service before the changes take effect, and we will update the "Last updated" date at the top of the policy. We recommend reviewing the Privacy Policy regularly for any updates, as changes become effective upon posting.
If you have any questions about this Privacy Policy, You can contact us: * By email: support @ inqtel .net .au