This Privacy Policy explains how we collect, use, and share your information when you interact with our Service, as well as your privacy rights and protections under the law. We collect and use your personal data to enhance and deliver our Service. By accessing or using our Service, you consent to our collection and use of information as outlined in this Privacy Policy.
Interpretation:
Words with capitalized initials have specific meanings as defined below. These terms apply uniformly in both singular and plural forms.
Definitions:
1. Account: A unique profile created for your access to our Service.
2. Affiliate: An entity controlling, controlled by, or under common control with a party, with "control" meaning ownership of 50%+ voting rights.
3. Application: Refers to INQ PAY | INQTEL ASIA PACIFIC PAY, the software provided by the Company.
Company: Refers to INQTEL PTY LTD (ABN 17 631 457 228 | DUNS 745354067), identified as “We,” “Us,” or “Our.”
Country: Refers to New South Wales, Australia.
4. Device: Any technology accessing the Service, such as computers, phones, or tablets.
Personal Data: Information identifying an individual.
5. Service: Refers to the Application.
6. Service Provider: Third parties processing data on the Company's behalf.
7. Usage Data: Automatically collected data related to Service use.
8. You: The individual or legal entity using the Service.
Types of Data Collected
Personal Data:
To use our Service, we may request personal details to identify or contact you, such as your email, name, phone number, and address. Additionally, we collect Usage Data automatically when you interact with our Service, including your device’s IP address, browser type, visit duration, and diagnostic data. Mobile device access may further collect details like device ID, operating system, and app usage patterns.
Information from the Application:
With your permission, we may access your device’s camera or photos to enhance our Service. This data may be stored locally or on our servers, and you can adjust permissions through your device’s settings.
Use of Your Personal Data
We use Personal Data to provide and improve the Service, manage your Account, fulfill contracts, and communicate with you regarding updates or offers. You may opt out of promotional communications at any time.
To manage requests: We use your information to process and respond to your inquiries and requests.
For business transfers: Your information may be evaluated or transferred as part of any sale, merger, reorganization, or similar business transaction. Personal Data may be transferred among assets involved in these transactions.
Other purposes: We may use your data for analytics, to identify trends, evaluate marketing effectiveness, and enhance our Service and your experience.
Sharing Information
With Service Providers: To monitor, analyze, and communicate.
For business transfers: During sale or acquisition processes.
With Affiliates: Shared with affiliates honoring this Privacy Policy.
With partners: To offer products, services, or promotions.
With other users: Information shared in public areas may be visible.
With consent: For any additional purposes with your permission.
Retention of Your Personal Data:
We retain Personal Data only as needed for the purposes outlined in this Privacy Policy. We may hold your data to comply with legal requirements, resolve disputes, and enforce agreements and policies. Usage Data is retained for shorter periods unless required for security, functionality, or legal purposes.
Transfer of Your Personal Data:
Your data may be processed at various locations, including outside your jurisdiction, where data protection laws may differ. By submitting your information, you consent to this transfer. We ensure secure handling and transfer only to regions with adequate data protection.
Deletion of Personal Data
You have the right to delete, or request assistance in deleting, any Personal Data we’ve collected. You may be able to delete certain data directly through your account settings. Alternatively, you can contact us to request access, correction, or deletion of your information. Note that we may retain some data if legally required or justified.
Disclosure of Personal Data
Business Transactions: Your data may be transferred in the event of a merger or sale, with prior notice.
Legal Obligations: We may disclose your data to comply with legal obligations, defend our rights, investigate misuse, ensure user safety, or prevent liability.
Data Security
We prioritize data security but note that no method of online transmission or storage is completely secure. We use commercially accepted methods to protect your data, though absolute security cannot be guaranteed.
Our Service is not intended for users under 13 years of age, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian aware that your child has shared Personal Data with us, please contact us. If we find that we’ve inadvertently collected data from a user under 13 without verified parental consent, we will delete it from our systems. Where applicable laws require parental consent for processing, we may request parental permission before collecting or using such data.
Our Service may include links to external websites not operated by us. If you click on a third-party link, you will be redirected to that site. We strongly encourage you to review the Privacy Policy of each website you visit. We do not have control over and are not responsible for the content, privacy policies, or practices of any third-party sites or services.
We may periodically update our Privacy Policy and will notify you of any changes by posting the revised policy on this page. You will be informed via email and/or a prominent notice on our Service before the changes take effect, and we will update the "Last updated" date at the top of the policy. We recommend reviewing the Privacy Policy regularly for any updates, as changes become effective upon posting.
If you have any questions about this Privacy Policy, You can contact us: * By email: support @ inqtel .net .au
Sumsub Mobile App Privacy Policy for Inqtel Pty Ltd Effective Date: 2023-10-27 This Privacy Policy describes how Sumsub (referred to as "we," "us," or "our") collects, uses, and shares information when you use our mobile application (the "App") for identity verification services specifically requested by Inqtel Pty Ltd (referred to as "Inqtel" or "our client"). Sumsub acts as a data processor on behalf of Inqtel, who is the data controller. This policy explains our practices, but importantly, Inqtel's privacy practices also apply to your data. We strongly encourage you to review Inqtel's privacy policy, which is available at [Insert Link to Inqtel's Privacy Policy or instructions on how to access it].
1. Information We Collect:
When you use the App for verification requested by Inqtel, we collect the following types of information:
Personal Information: This may include:
Full Name
Date of Birth
Nationality
Gender (if provided)
Address (if required by Inqtel)
Contact Information (email address, phone number – if provided)
Document Information: This includes information extracted from identity documents you submit, such as:
Document Type (e.g., Passport, Driver's License, ID Card)
Document Number
Issue Date and Expiry Date
Issuing Country/Authority
Machine Readable Zone (MRZ) Data (if available)
Biometric Data: If required for the verification process by Inqtel, we collect facial biometric data through a liveness check and/or selfie. This data is used solely for the purpose of identity verification and fraud prevention for Inqtel.
Device Information: We collect information about your device, including:
Device Model and Operating System
IP Address
Device Location (if you grant permission)
Metadata: We collect metadata related to your use of the App, such as:
Timestamp of Submissions
Geolocation data (if enabled by the user)
By Australian law and standards, generally, records must be kept for at least seven years after the end of the customer relationship or the transaction.
In Australia, the primary regulation for keeping client KYC details in company files comes from the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (AML/CTF Act). This Act mandates that certain businesses, known as "reporting entities," must implement KYC procedures to identify and verify their customers.
2. How We Use Your Information:
We use your information for the following purposes on behalf of Inqtel:
Identity Verification: To verify your identity against the information provided in your identity documents for Inqtel's KYC/AML compliance.
Liveness Detection: To ensure that the facial biometric data is from a live person and not a spoofed image, as required by Inqtel.
Fraud Prevention: To detect and prevent fraudulent activities, such as duplicate accounts and identity theft, for Inqtel's protection.
Compliance with Laws and Regulations: To comply with applicable laws and regulations, including KYC/AML requirements, on behalf of Inqtel.
Improving our Services: To analyze and improve the performance and security of our App and services for Inqtel.
3. How We Share Your Information:
We share your information with the following parties specifically in relation to Inqtel's verification request:
Inqtel: We share your verified information with Inqtel, who requested your identity verification. This is the primary purpose of our service for Inqtel.
Third-Party Service Providers: We may engage third-party service providers to assist with data storage, IT infrastructure, fraud prevention, and other services. We ensure that these providers are contractually obligated to protect your information and are compliant with relevant data protection laws.
Legal Authorities: We may disclose your information to law enforcement or regulatory authorities if required by law or legal process.
Sumsub Group Companies: We may share information within the Sumsub group of companies for operational purposes related to providing the service to Inqtel.
4. Face Data Retention: We retain your facial biometric data only for as long as necessary for the verification process as instructed by Inqtel. Upon completion of the verification or at Inqtel's request, we will securely delete your facial data from our systems. We do not use facial data for any purpose other than identity verification and fraud prevention for Inqtel. 5. Data Security: We implement robust security measures to protect your information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and regular security assessments. 6. Your Rights: You may have certain rights regarding your personal information, depending on applicable laws. Because Inqtel is the data controller, please contact Inqtel directly to exercise these rights, such as accessing, correcting, or deleting your data. Their contact information can be found in their privacy policy. 7. Children's Privacy: Our App is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. 8. Changes to this Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be posted within the App and will be effective immediately. 9. Contact Us: If you have any questions about this Privacy Policy related to Sumsub's processing, please contact us at: support @ inqtel .net .au